Disclosures
Safeguard Your Information Online
In today’s high-tech world, we are able to do things more quickly and conveniently electronically whether it is to send a letter via email, pay bills or even go shopping online. With this increase in speed and convenience also comes increased risk. Every day, unscrupulous individuals are busy developing new scams targeting the unsuspecting public. At Northwoods Community Credit Union, the security of your information is a priority. We are strongly committed to the safety and confidentiality of your records. One of the best ways to avoid fraud is to become an educated consumer and we would like to help you in this endeavor. Please take a moment to read this important information on how to keep yourself safe when conducting business online.
How to Keep Yourself Safe in Cyberspace
An important part of online safety is knowledge. The more you know, the safer you’ll be. Here are some great tips on how to stay safe in cyberspace:
Set good passwords. Choose a user name and password that is a combination of upper and lower case letters and numbers and one that is not easily guessed. Change your password frequently (every 90 days). Do not write it down or share it with others.
Don't reveal personal information via email. Emails and text messages can be masked to look like they are coming from a trusted sender when they are actually from someone else. Play it safe, do not send your personal information such as account numbers, social security numbers, passwords, etc. via email or texting.
Don't download that file! Opening files attached to emails can be dangerous especially when they are from someone you don't know as they can allow harmful malware or viruses to be downloaded onto your computer. Make sure you have a good antivirus program on your computer that is up-to-date.
Links aren't always what they seem. Never log in from a link that is embedded in an email message. Criminals can use fake email addresses and make fake web pages that mimic the page you would expect. To avoid falling into their trap, type in the URL address directly and then log in.
Web sites aren't always what they seem. Be aware that if you navigate to a Web site from a link you don't type, you may end up at a site that looks like the correct one, when in fact it's not. Take time to verify that the Web page you're visiting matches exactly with the URL that you'd expect.
Logoff from sites when you are done. When you are ready to leave a site you have logged in to, logoff rather than just closing the page.
Passcode protect your Mobile Device. Always enable the passcode feature on your mobile device for added security.
Monitor account activity. Monitor your account activity regularly either online or by reviewing your monthly statements and report any unauthorized transactions right away.
Assess your risk. We recommend periodically assessing your online banking risk and put into place increased security controls where weaknesses are found; particularly for members with business accounts. Some items to consider when assessing your online banking risk are:
Who has access to your online business accounts?
How and where are user names and passwords stored?
How strong are your passwords and how often are they changed? Are they changed before or immediately after terminating an employee who had access to them?
Do you have dual controls or other checks and balances with respect to access to online banking transactions?
What to Expect From Northwoods Community Credit Union
NCCU will NEVER call, email, or otherwise contact you and ask for your user name, password, or other online banking credentials.
NCCU will NEVER contact you and ask for your credit or debit card number, PIN, or 3-digit security code.
Rights and Responsibilities
With respect to online banking and electronic fund transfers, the Federal government has put in place rights and responsibilities for both you and the credit union. These rights and responsibilities are described in the Important Information about Your Account Disclosures you received when you opened your account with NCCU. You can also find them online under the Truth in Savings link at www.northwoodscu.com. Ultimately, if you notice suspicious account activity or experience security-related events, please contact the credit union immediately at (715) 762-3208.
USA Patriot Act
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for you:
When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you.
We may also ask to see your driver's license or other identifying documents.